We are committed to providing comprehensive training for all users of the Fusion QbD® software product modules. This training is offered in the form of on-site and online sessions. Upon completion, participants will receive a certificate confirming the training content.
Cromingo offers on-site user training programs for Fusion QbD software modules as a convenient and cost-effective alternative for larger research groups. These programs can be tailored to meet specific requirements. Training includes experimental strategies, Design of Experiments (DOE), Data analysis, graphical visualization, and product and process optimization.
Web-based user training is also available for all Fusion QbD software modules. These highly interactive sessions, conducted by qualified S-Matrix personnel, are particularly useful for refresher training and to help new users become familiar with the operation and workflow of the various Fusion QbD software modules.
Please contact us for further information about our training offer.
Free technical support is provided for the Fusion software for 12 months from the date of purchase. After that, we provide technical support under a Support and Maintenance Agreement (SMA), which is renewable annually. We offer remote support by phone, email and web.
In cooperation with S-Matrix, two Fusion QbD software qualification options are offered:
Contact us for more information and documentation.
We create a Software Qualification Master Documentation Package (QMD Package) for each release version of Fusion QbD. The QMD contains all documents, testing plans, and data sets required to fully qualify Fusion QbD software installation and operation in customer environments. The QMD covers:
» Agilent ChemStation/OpenLab DEM
» Thermo Scientific Chromeleon DEM
» Waters Empower DEM
We also maintain a complete documentation set to support customer software qualification:
Please contact us if you would like to have the software presented. We would be happy to provide you with the software for a trial phase and support you in evaluating the software.